– Only order Products in accordance with the instructions on this website; and
– Pay for the Products in full upon receiving an official invoice
While we will endeavour to fulfil your order, we will not be liable to any person if we decline to fulfil an order, or we are unable to supply the Products in your order. No contract for sale and purchase of Products will be formed, or variation or cancellation made, until we confirm acceptance of your order, variation, or cancellation. Some Products may be unavailable from time to time. We reserve the right to alter, upgrade or discontinue any Product or information contained on the Site without notice.
We may cancel orders if we believe that they are fraudulent, or if an error has occurred including, without limitation, listing with an incorrect price or information.
All Transactions will be charged by “Pilbeam Living Pty Ltd”.
If you are placing your first order with Pilbeam Living, we will put your account on a proforma basis. This means we will require full payment of the invoice prior to despatching the goods.
The most efficient way to make this proforma payment is by calling us 03 9417 5755 and providing your card details over the phone. We accept both Visa and Mastercard and do not charge a processing fee. If you would rather make payment via EFT, please note our account details below:
– Pilbeam Living Pty Ltd.
– Bank: ANZ
– BSB: 013-275
– Account number: 422 104 977
Please use your invoice number as a payment reference so we can match the payment to your order.
Upon completion of your first proforma invoice, we ask that you complete our credit application form should you wish to be considered for a 30 day account.
Minimum Order Value:
Our minimum order value requirement is $300 pre-GST and excluding freight charges.
For us to send out backorders, please note that the minimum order requirement is $150 pre-GST and excluding freight charges.
All prices on our website are shown as GST exclusive, but please note that GST is charged on all invoices.